Here you can find contact details for customer service, rental team and our emergency helpline, along with the addresses of our property offices, so you can quickly get the help you need.
Our customer service team is available to help you with any queries between 8AM-5PM on Monday to Thursday. Friday between 8AM-4PM. Please contact us if you would like more information.
Tel: +45 55 55 07 07 Email: kundeservice@balder.dk
Are you interested in renting one of our homes? Our rental team are available to help on Monday to Thursday between 8AM-5PM and on Fridays between 8AM-4PM.
Tel: +45 55 55 07 07 Email: udlejning@balder.dk
If you are interested in becoming a supplier of services to our properties, please contact us at driftservice@balder.dk
If you are a supplier and need to invoice us, you can find our invoicing information here.
If you are interested in working at Balder, you can read more about how to apply here. If you have questions for HR or are a supplier of HR services, you are welcome to contact us at hr_dk@balder.dk
If you need to send documents of a sensitive or confidential nature such as health document you can use this encrypted form
Under resident information, you will find maintenance guides for the individual properties.
You can call Balder Emergency any day of the week before 8AM and after 5PM if your property or flat experiences a ACUTE problemts outside of Customer Service working hours.
Leakage/flow from water pipes or a leaking radiator resulting in water damage.
Blocked drain pipes resulting in water damage.
Water damage that may cause harm to other building components.
Power failure, for example, due to lightning strikes or supplier errors. (As a tenant, please check if your fuses are working. Check if there is light in the common areas or with neighbors. If there is light there, you should inspect your fuses.)
Fire on the property causing damage to buildings.
Drainage systems failing. (As a tenant, please take care of unclogging toilets and drains yourself.)
Roof structure becoming leaky or damaged.
External falling objects causing or risking damage to the property and/or posing a risk to people on the street/in the courtyard.
In emergency situations, Balder covers the cost of the wright/craftman.
In the case of damage covered by the lessee’s external maintenance obligation, Balder defrays the expense if the damage is regarded as an emergency.
In the case of damage covered by the resident’s maintenance obligation, the resident will defray the cost to Balder.
If you need to meet us in person, please visit one of the following addresses by appointment.
