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Torveporten

This page is tailored specifically for residents of Torveporten. Here, you will find plenty of relevant information, including house rules, maintenance guidance, FAQs, and contact details for the staff at your property.

Good to know

Torveporten's rooftop terrace

Torveporten features a spacious communal rooftop terrace. The terrace is free to use, and no advance reservation is required.

Rendering of the rooftop terrace at Torveporten

Frequently asked questions:

What should I do in case of loud noise from neighbours?

We encourage all residents to show consideration and understanding towards their neighbours. If you experience general noise annoyance, we first and foremost encourage you to talk to your neighbours about the problem and, hopefully, find a solution together. If you continue to experience problems, please contact your property manager between 8AM-5PM on Monday to Thursday. Friday between 8AM-4PM.

If you experience noise from a party or similar, you can contact our night guards. They are available by phone every day of the week from 10:00 pm to 4:00 am and can be reached at +45 30 39 64 62.

How do I apply for a pet permit?

You can find the application form for domestic animals here

I wish to vacate my apartment: what do I do?

You can find information about vacating the tenancy here and information about internal relocation here.

I wish to vacate my apartment: what do I do?

You can find information about vacating the tenancy here and information about internal relocation here.

The staff at your property

Meet Tom

I’m your customer representative, and you’re always welcome to contact me if you have any questions, ideas or need help with anything.

Contact Tom

Tom is a customer manager at Balder Danmark

Tom, customer manager

Meet the operations technicians

Our helpful operations technicians make sure that you never have to solve unexpected problems on your own. If you need their help, just contact customer service.

Contact customer service

Martin, operations technician